Hospedia a multimedia company responsible for supplying TV and phone packages to Manchester hospitals, have refused to give a discounted or waived fee to victims of the Manchester terror attack.
Manchester Evening News (MEN) have reported that victims and family members have tried to contact hospedia, the company responsible for supplying TV and phone services to several hospital across Manchester, to ask if they can get a free or discounted service.
Media packages from hospedia can cost between £25-£40 per week, depending on the package you choose. This means that innocent victims and children who were effected by the terrorist attack and are often facing long periods of recovery in hospital, can be looking at large fees just to keep themselves entertained.
Hospedia have refused to waive or discount their fees for the victims of the terror attacks, stating that this would be unfair on other patients in the hospital.
Some may be surprised to learn that I actually agree with Hospedia here. It would indeed be unfair, to allow certain customers discounted or free TV or phone and not others, however it should be about time that the NHS provide free services for ALL patients. Too often the sick are taken advantage of in our hospital, from extortionate car parking fees, to ridiculous prices to watch TV or use a phone.
There will be many out there who feel that this is a business model and that Hospedia need to recoup costs from installation of the bedside TV hardware, I can already hear the some shouting “there isn’t a magic money tree” but here’s the thing, there’s always money to go to war, to bomb Syria and for overseas military action, yet when we talking about looking after the most poor, vulnerable, sick and disabled in our society, all of a sudden there’s “no magic money tree”.
In a common and most decent society, we should not be profiting from the most sick and vulnerable, we should be treating them with the care, kindness and compassion they deserve.
Some of these victims are facing months in hospital before they can go home, asking them to be sat with little or no mental stimulation is just very sad indeed.
Hospedia marketing director Julian Graves said that the company made an exception by offering free TV to all patients on the day after the bomb, but said it would be unfair on other patients to carry that on.
Mr Graves also stated:
“We can’t make an exception because we’re a commercial business. But you could always argue that there are other people, nothing to do with the bomb, who are equally ill, if not more, and they don’t get it. To make an exception for the people of the bombing is not fair on an ongoing basis.”
A Salford Royal employee, who asked to remain anonymous, told the Manchester Evening News:
“I know that at least one member of staff has called the company to ask on behalf of a victim and been told ‘no’. A family member of one of the victims also called and was very annoyed when they refused to supply it – they even refused to offer any discount. Children get the service for free but some of these young ones without it are only 17.
Asking for free TV might seem something trivial in the grand scheme of what’s happened but these people have been through enough and some of them face a long road to recovery. Companies like this should be doing all they can to help when families are struggling to come to terms with what’s happened to their loved ones.”
Twenty two people were killed in the Manchester Arena terror attack and over 250 people were injured. Some people can’t help but feel that this issue with the bedside TV’s just adds insult to injury.